+61 3 8648 1900
8 Whiteman St, Southbank VIC 3006, Australia
Contact

Reservations, requests and everything in between

Call, write or simply arrive — the concierge desk answers around the clock, and the Whiteman Street door never needs a password.

The address

8 Whiteman Street, Southbank VIC 3006 — inside the Crown complex, promenade entrance.

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The phone

+61 3 8648 1900 — reservations desk 10am to 10pm, concierge around the clock.

The email

[email protected] — answered within one business day, usually faster.

The hours

Restaurant 12pm–11pm daily · Bar to 2am · Casino floor 24 hours.

Finding us

On the promenade, under the towers

The restaurant door faces the river beside the Crown forecourt — trams 12, 96 and 109 stop four minutes away, and rideshare pulls straight into the Whiteman Street loop.

By tram

Routes 12, 96, 109 to Clarendon St — then a four-minute riverside walk.

By train

Flinders Street Station, ten minutes on foot across the Yarra footbridge.

By car

Complimentary valet from 5pm, or validated self-parking in the Crown multi-level — bring your ticket.

From the airport

25 minutes from Tullamarine off-peak — our chauffeured transfer runs a fixed $75 each way.

Write to us

One form, a real answer

Bookings, events, dietary notes or media — the message lands with the concierge, not a bot.

  • Replies within the hour during service
  • Reservation requests confirmed personally
  • Large events get a coordinator, not a form letter
+61 3 8648 1900
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Al fresco dining

Book the terrace while it's warm

The riverside terrace runs October through April — heated, covered against drizzle and the most requested seats we own.

  • Terrace tables bookable up to six weeks ahead
  • Weather guarantee — seamless reseat inside
  • Sunset sittings at 5:30 and 6pm all summer
Request a terrace table
Terrace tables at sunset
Outdoor dining detail
Bartender finishing a smoked cocktail
Hire the bar

Behind the marble, after hours

The back bar takes private bookings for up to twenty — Daniel Moretti's team running a standing masterclass while the ice flies.

Smoke, ice and theatre

Signature techniques demonstrated over the pass — smoked glassware, hand-cut ice, fat-washed spirits.

Yours exclusively

Two-hour minimum, drinks package included, your playlist on the system.

Booking

Available Sunday to Thursday — enquire through the form above or the concierge line.

Our partners

The growers behind the menu

Suppliers, press enquiries and producer visits go through the same door — introduce yourself.

  • O'Connor Pastoral — beef, Gippsland VIC
  • Musk's Farm — vegetables, Daylesford VIC
  • Corner Inlet Fishery — seafood, daily
  • Bridgewater Mill Dairy — butter & cream

Media & press

Interviews, photography requests and review visits — email with your outlet and deadline.

Careers

Front of house, kitchen and floor roles — send a CV with the role in the subject line.

Partnerships

Hotels, concierges and tour operators — corporate rates and referral terms available.

Producers

Grow something remarkable? The chef tastes supplier samples every Tuesday morning.

Quick answers

Before you write

The three things people most often need — and where else to look.

Call +61 3 8648 1900 — the reservations desk sees same-day availability in real time and can usually slot you in. The form above works too, but the phone wins on speed.
Yes — the concierge desk is staffed seven days, including public holidays. Expect a reply within the hour during service times.
Email [email protected] with 'Lost property' in the subject and a description. Items are held for 60 days at the concierge desk.
Follow the house

Nightly, on our feeds

The daily board, cellar arrivals and last-minute seats appear on social before anywhere else.